Return ExclusionsUpdated a year ago
We do not accept returns or exchanges on the following items;
- Returns received after 90 days of the original shipment date
- Returns received in damaged/worn condition
- Factory Seconds boots
- Original shipping charges & fees after an order is marked as shipped
- Final Sale or Close Out items cannot be returned, refunded or exchanged
- Mismate size boots
- Boots with custom upper adjustments or hand cut patterns
- Boots destroyed or damaged, or with general signs of wear and tear.