Frequently asked questions about our leather good offerings, answered in one convenient place!

Leather Goods Pre-Order Questions

Answers to all of your belt and leather good questions, prior to an order being marked as Complete!

Leather Goods Post-Order Questions

Helpful answers to the most frequently asked questions for a small leather goods order that has been shipped.

Leather Goods Post-Shipment Questions

If you still have questions or need assistance after reviewing the above articles, please feel free to reach out to us using the contact form. If you have an urgent need, please give us a call.

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Nicks Handmade Boots

For all of your leather goods and accessories questions, start here!

Belts & Leather Goods sizing, lead time, and return/exchange information.

About Ready To Ship and Factory Seconds Boots

Lead Times

Return Policy

Ready To Ship and Factory Seconds Lead Times

Ready To Ship and Factory Seconds Boot Questions

Trades Program & Cutters Choice Lead Times

Quick Ship Boots Lead Times

Classic and Custom Configuration Lead Times

Limited Run Leather Lead Times

Collaboration Model Lead Times

How to calculate your lead time.

Can you rush my order? Can I pay for an expedited lead time?

Sizing

Material and Model Selections

Shipping Calculations

Payment, Promotions, and Discounts

Pre-Order Questions

Understanding Your Order Status

Making Changes To An Existing Order

Why can't I see my order on my account?

Why can't I log in to my Nicks account?

How do I change the shipping address on my order?

Can you combine two of my orders and ship them together?

Post-order Questions

Fit Questions

Returns & Exchanges

Warranty Assistance

Transit & Tracking

How Do I Care For My Nicks Boots?

Post-Shipment Questions

Made To Order Configuration Questions

What repair services does Nicks Boots offer?

Can Nicks repair my other brand boots?

Can my boots be resized?

Can you change the outsole on my boots to another type?

Can you change my standard configuration to a 365 StitchDown Configuration during a repair?

Do I have to return to Nicks for a repair?

What are the lead times for my repair order?

Boot Repair Services

Boot FAQ's

How To Determine Your Belt Size.

What size Delta Insole should I order?

Belts & Small Leather Goods Lead Times

Belt Exchanges

Belt Return Policy

When will my accessories ship?

Understanding Insole Leather Types

Accessories Pre-Order Questions

Accessories FAQ

International Shipping Policy

International Sizing

Freight Forwarding Companies

International Customer Support