All frequently asked questions for once your order has been placed!
Generally for boot orders you will receive three to five order status emails;. Processing - up to 1 week - the order has been placed and received.Needs to be printed - up to 1 week - a remote worker has finalized the Bill of Materials for your order,
Unfortunately we are not able to change models in our current system, however if there is a change you would like to make to your order such as size, leather, or one of the other selectable options from the model you ordered, please submit a request
Often it's because you just missed logging in prior to ordering, not a problem though, just email us your order number and the email address associated with your Nicks Account, and we will gladly link them for you!
Unfortunately, having placed a prior order doesn't automatically enroll you for a Customer Account, so if you have tried to reset a password and not received the Password Reset Email within 24 hours, then we recommend opening an account. Once you hav
Changing the shipping address in your customer account will not update any outstanding orders. To have the address changed on an order, please call us at your soonest convenience to avoid any issues with shipping.
Unfortunately at this time we are not able to combine orders or add products to existing orders. Our development team is actively working on a solution to resolve this, but we don't yet have an ETC on that project. Accessories do ship free in the US,